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Know your customer

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10 Things Your Customers Wish You Knew About Them - #Infographic

What does it take to deliver outstanding and above and beyond customer service? The simple answer we’ve found: An incredible understanding of how your customers think. Spending lots of time with your users and customers every day is one of the most important things I believe. Interestingly, a lot of the time, delighting users and delivering happiness isn’t at the top of everyone’s to do list. Seth Godin put it more succinctly then I ever could in a recent post…

As Project Managers and Project leaders, we have more 'first hundred days' than most. While not all of this applies to us, it is useful as a thought-provoker.

Having a large customer base thru great sales is the ultimate target of any firm. There are many factors that comprise sales success, such as competitive pricing, near perfect product, reaching out…

Learn the 9 things you need to know about your customer. Did you tick it all off? If you're missing one or two, read the blog to fill in the blanks so you can connect on a deeper level with your ideal customer! // small business tips / personal branding tips building / how to build your brand / what is branding / strong branding identity / brand awareness tips / branding strategy / brand messaging guide / consistent branding / branding checklist free printable / branding coach / #brandingtips

Learn the 9 things you need to know about your customer. Did you tick it all off? If you're missing one or two, read the blog to fill in the blanks so you can connect on a deeper level with your ideal customer! // small business tips / personal branding tips building / how to build your brand / what is branding / strong branding identity / brand awareness tips / branding strategy / brand messaging guide / consistent branding / branding checklist free printable / branding coach…

Get to Know Your Customer Experience Lifecycle  #CXM

This month as we examine the customer experience lifecycle, there's no doubt that we'll ponder the marketer's most pressing, philosophical question -- when does a customer become a customer? Just as t

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Bain has organized the 40 distinct kinds of value that B2B offerings provide customers into a pyramid with five levels. The most objective kinds of value are found at the base, and the higher a level is, the more subjective and personal the types of value it contains.

Bain has organized the 40 distinct kinds of value that B2B offerings provide customers into a pyramid with five levels. The most objective kinds of value are found at the base, and the higher a level is, the more subjective and personal the types of value it contains.

Storytelling is a key component of content marketing. People want to know that they are understood. If you don't know how to story tell, here are 4 ways you can use storytelling to build your brand.

Storytelling is a key component of content marketing. People want to know that they are understood. If you don't know how to story tell, here are 4 ways you can use storytelling to build your brand.